Introduction
At Xelement® Boots, Harness Boots, Motorcycle Boots, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xelements.shop and purchase our products.
Please read this Privacy Policy carefully. By visiting and using our website, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our website constitutes your acceptance of this Privacy Policy and of the collection, use, disclosure, management and storage of your personal information as described below.
The Information We Collect About You
We collect several types of information from and about users of our website, including:
- Personal Data: When you visit our website, register an account, make a purchase, sign up for our newsletter, respond to a survey, enter a contest or communicate with us, you may voluntarily provide us with personal information including your name, email address, postal address, phone number, birthday and payment information. By voluntarily providing us with personal data, you are consenting to our use of it in accordance with this Privacy Policy.
- Technical Data: As you navigate through and interact with our website, we may automatically collect certain technical information through the use of cookies, web beacons and other technologies. This may include your IP address, browser type, device type, operating system, referral URLs, information on actions taken or interaction with our website, and dates and times of website visits.
- Usage Data: We collect information about how you use our website, such as the pages you visit most often, products you viewed or searched for, purchase history, and any errors or issues encountered.
- Marketing Data: This includes your preferences for receiving marketing communications and details about how you engage with our marketing campaigns.
How We Use Your Information
We use the information we collect for the following general purposes:
- To provide and improve our products and services.
- To fulfill your orders and process payments.
- To communicate with you about your orders, purchases, account, inquiries, etc.
- To provide customer support.
- To request your feedback and reviews.
- To improve and personalize your experience on our website.
- To alert you to new products, features, events and special offers.
- To troubleshoot problems with our website.
- To protect against fraud, malware, spam, phishing and other security threats.
- To customize and tailor our marketing offers and communications.
- To conduct analytics and perform market research.
- To comply with legal obligations as may be required.
When We Disclose Your Information
We will not disclose, share, rent, sell or otherwise transfer your personal information to third parties except as outlined in this Privacy Policy.
- To our subsidiaries and affiliated companies for business purposes. We require these parties to agree to process your personal information based on our instructions and requirements consistent with this Privacy Policy and any other appropriate confidentiality and security measures.
- To third party service providers, contractors and agents who perform services for us or on our behalf, such as payment processing, order fulfillment, website hosting, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services, etc. We require such third parties to only access and use your information as necessary to perform their functions and consistently with this policy.
- To comply with legal obligations, court orders or other government authorities.
- In connection with a merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business assets or stock (including in connection with any bankruptcy or similar proceedings).
- To protect the rights, property or safety of Xelement® Boots, Harness Boots, Motorcycle Boots, our users or others when we have reasonable grounds to believe that such rights, property or safety have been or may be affected.
Other Disclosures
We may also disclose aggregated, anonymized data based on information collected from you and other users. Such aggregated data does not identify you individually.
We sometimes use the services of third parties to collect and process data on our behalf and according to our instructions. We take measures to protect the security of data provided to such third parties.
If you make purchases through our website, we do not store your payment card information. That information is processed securely and privately by our third-party payment processors whose use of your personal information is governed by their respective privacy policies.
While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the security of our systems or databases, nor can we guarantee that personal information you provide to us will not be breached, intercepted, destroyed, accessed or otherwise disclosed without authorization. Any information you transmit to us is done at your own risk.
Where we have given you (or where you have chosen) a password that enables you to access our website, you are responsible for keeping this password confidential and protecting it accordingly. We ask that you do not share your password with anyone.
Third-Party Websites and Social Media Features
Our website may contain links to other websites over which we have no control. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit via links from our website.
Our website includes social media features and widgets like Facebook “like” buttons. These may collect information about your IP address and the pages you are visiting. Social media features are either hosted by a third party or hosted directly on our website. Interactions with those features are governed by the privacy policy of the company providing the feature.
Your Choices and Rights
You may, of course, decline to share certain personal information with us, in which case we may not be able to provide some services to you.
You may update, correct, or delete your account information and preferences at any time by accessing your account settings page on our website. If you wish to access or amend any other personal information we hold about you, you may contact us at [email protected].
You may request deletion of your personal information by us, but please note that we may be required to keep this information by law or for legitimate business purposes. When updating your information, we may ask you to verify your identity before we can act on your request.
If you no longer wish to receive marketing communications from us, simply select the unsubscribe link included at the bottom of any marketing email we send. Alternatively, you may contact us at [email protected] to opt-out of marketing communications. Please allow us a reasonable time to process your request.
You also have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
Our Retention of Your Personal Information
We retain personal information for as long as needed to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, reporting or regulatory requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for research, statistical and marketing purposes in which case we may use this information indefinitely without further notice to you.
Protection of Your Personal Information
We have implemented technical, organizational and physical security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. We store all personal information in secured networks and facilities, with access limited to authorized personnel. All sensitive data (credit card information) is transmitted via TLS encryption.
However, no Internet or email transmission is ever fully secure or error free. In particular, emails and other information sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Internet or email. Please keep this in mind when disclosing any personal information to us via the Internet.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy from time to time according to developments in the law, changes to our website or business practices. Any changes will take effect immediately upon posting on this page, with an updated revision date. We encourage you to periodically review this Privacy Policy to stay up to date on our privacy practices. If we make material changes, we will notify all users by email or by means of a prominent notice on this website.
Minors
Our website is not directed to children under the age of 18. We do not knowingly collect information from minors. If we discover that a minor has provided us with personal information, we will promptly delete such information from our systems.
International Transfers of Data
The Internet is a global environment so using the Internet to collect and process personal information necessarily involves the transmission of data internationally. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.
Personal Information Controller
Questions, comments or complaints regarding this Privacy Policy or our handling of your personal information should be directed to our Data Protection Officer who may be contacted at [email protected].
This Privacy Policy was last updated on March 1, 2023.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Xelement® Boots, Harness Boots, Motorcycle Boots
Attn: Privacy Policy Inquiry
123 Main St, Nashville, TN 37217
Email: [email protected]